PRIVACY POLICY
Last Updated: July 2026
1. INTRODUCTION Welcome to the Privacy Policy for Denver Design ABN 65546436410.
I operate as a Sole Trader providing graphic design services via this website (the "Site"). I am committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth), the General Data Protection Regulation (GDPR) (EU), and other applicable global privacy regulations. By using this Site or engaging my services, you consent to the collection, use, and disclosure of your personal information as described in this policy.
2. THE INFORMATION I COLLECT
I collect personal information that is reasonably necessary to provide graphic design services, respond to inquiries, and improve your website experience.
This includes:
* Identity Data: Full name, business name, and job title.
* Contact Data: Email address, phone number, and billing/physical addresses.
* Project Data: Design briefs, brand files, imagery, and corporate fonts you provide.
* Financial Data: Australian Business Numbers (ABNs), billing details, and payment histories.
* Technical Data: IP addresses, browser types, geographic locations, page dwell times, and referral URLs collected via cookies and analytics.
3. HOW YOUR INFORMATION IS COLLECTED
I collect information through two primary methods:
* Direct Interactions: When you fill out a contact form, request a quote, subscribe to a newsletter, email me directly, or sign a client agreement.
* Automated Technologies: As you navigate my Site, Squarespace Analytics, Google Analytics, or tracking pixels automatically collect technical data using cookies and web beacons.
4. HOW I USE YOUR INFORMATION
I use your personal information strictly for the following business purposes:
* Delivering and managing your graphic design projects.
* Generating quotes, invoices, and processing payments.
* Responding to your questions, support requests, and project inquiries.
* Optimising, securing, and improving the layout and performance of this Site.
* Complying with legal, tax, and accounting obligations in Australia.
5. THIRD-PARTY DISCLOSURES AND INTERNATIONAL TRANSFERS
I do not sell or rent your personal information to third parties. However, I share necessary data with trusted third-party service providers to run my business operations, including:
* Website hosting and content delivery platforms (Squarespace).
* Cloud storage and design collaboration tools (Google Drive, Dropbox, Adobe Creative Cloud).
* Secure payment processors (Stripe, PayPal, Xero), meaning I never see or store your raw financial card details. International Transfers: Because I work with international clients and use global cloud software, your data may be transferred to, and stored on, servers located outside of Australia (such as the United States). By using this site, you consent to this cross-border transfer.
6. COOKIES AND COOKIE CONSENT
This Site uses cookies to track user behavior and enhance site performance. If you are visiting from the European Union (EU), United Kingdom (UK), or certain US states, you will be presented with a cookie consent banner. Cookies will not be deployed unless you explicitly click "Accept" or "Opt-In". You can also disable cookies at any time via your individual browser settings.
7. INTELLECTUAL PROPERTY AND ARCHIVE STORAGE
Any design assets, brand files, or imagery you upload to my systems during a project are handled securely. I retain project archives on encrypted cloud storage for a reasonable period following project sign-off to assist you with future revisions. If you wish for your assets to be permanently deleted immediately upon project completion, please notify me in writing.
8. DATA SECURITY AND RETENTION
I implement industry-standard administrative and technical security measures to protect your personal information from unauthorized access, loss, or alteration. I retain your information only for as long as necessary to fulfill the legal, business, or accounting purposes for which it was collected.
9. YOUR RIGHTS (INCLUDING GDPR & US PRIVACY RIGHTS)
Depending on your location, you hold specific legal rights regarding your data. You may request to:
* Access the personal information I hold about you.
* Correct or update any inaccurate or incomplete information.
* Erase your personal information ("the right to be forgotten").
* Restrict or object to the processing of your data. To exercise any of these rights, please contact me via the email address listed below. I will respond to your request within 30 days.
10. CONTACT ME AND COMPLAINTS
If you have any questions about this Privacy Policy, or if you wish to lodge a complaint regarding how your data has been handled, please contact me directly at:
Name: Mark Haygarth
Business Name: Denver Design
Email: mark@denverdesign.com.au
Location: New South Wales, Australia
If you are not satisfied with my response to a privacy complaint, you have the right to contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au, or your local data protection authority.